BuyFansHQ provides digital services. Refund and cancellation requests are reviewed based on the order status.
If an order has not started yet, cancellation may be possible. Once an order has started, is being processed or has been completed, refunds are generally not available.
Customers are responsible for entering correct order details. Orders placed with an incorrect link, username, private profile or unavailable content may not be eligible for refund.
If there is a problem with your order, please contact live support or create a support request from your account. Our team will review the order and assist you where possible.
